Terms of Service | GSLine Tours - BMW Motorcycle Rental Morocco

Terms of Service

Last updated: December 2024

Welcome to GSLine Tours. These Terms of Service govern your use of our BMW motorcycle rental services in Morocco. By booking with us, you agree to comply with these terms and conditions.

Rental Conditions

Understanding your responsibilities and our coverage

Not Your Fault? No Worries!

When damages occur and the rider is not responsible (with friendly report or official document as proof):

Full Insurance Coverage

Insurance covers all repairs completely. You can continue your adventure with peace of mind.

Immediate Motorcycle Replacement

A replacement motorcycle will be provided quickly to avoid interrupting your road trip.

Rider Responsibility Cases

If damages are caused by rider fault, costs will be charged accordingly:

Official BMW Motorrad Quote

Repairs will be billed based on manufacturer quotes, ensuring quality BMW service.

Replacement Motorcycle

If you are not injured, a motorcycle will be provided to continue your adventure without interruption.

Invoice + Parts Returned

Once costs are settled, you'll receive detailed invoice and damaged parts, useful for potential reimbursement by your personal insurance.

Exceptional Cases: Theft or Fire

Our insurance also covers motorcycle theft or fire, provided the following elements are supplied:

In Case of Theft

  • Original key must be presented
  • Motorcycle documents
  • Official police report from competent authorities

Without these elements, the rider must reimburse the total value of the motorcycle.

In Case of Fire

A police report and motorcycle papers are required. Otherwise, the rider will be held responsible for the total cost of the vehicle.

Key Loss

In case of key loss, a flat fee of €500 will be charged, corresponding to actual costs charged by BMW Motorrad for reproducing a new key.

New Motorcycle After Incident

A replacement motorcycle will be assigned once official procedures (police declaration or authorities) have been finalized.

Rental Requirements

Essential requirements for motorcycle rental

Valid Motorcycle License

Valid A or A2 license (depending on motorcycle) required for minimum 2 years with 1+ year experience

Age and Documentation

Minimum age 25 years. Copy of passport or valid ID required for verification

Security Deposit

Security deposit required upon pickup, refunded after safe return of motorcycle

Return Schedule

Motorcycle must be returned by 6pm on the last day of rental period

Prohibited Activities

Stunt riding, racing, or any dangerous activities strictly prohibited

Pricing and Payment

Transparent pricing with no hidden fees

  • All prices displayed are pre-tax and in Euros (EUR)
  • Volume discounts apply for rentals of 3+ days
  • Add-on equipment pricing may vary (delivery charges apply outside Marrakech)
  • Payment required in full at time of booking
  • Security deposit collected separately upon motorcycle pickup
  • No free cancellation - all bookings are final
  • Mechanical support available

Rider Responsibilities

Your obligations during the rental period

  • Operate motorcycle safely and in accordance with Moroccan traffic laws
  • Conduct daily safety checks and report any mechanical issues immediately
  • Keep motorcycle secure when not in use
  • Return motorcycle in same condition as received (normal wear excepted)
  • Report accidents or incidents to authorities and GSLine Tours immediately
  • Pay for fuel and maintain adequate levels during rental
  • Respect local customs and riding regulations
  • Use provided safety equipment (helmet) at all times

Liability and Insurance

Understanding coverage and limitations

Coverage Included:

  • Comprehensive insurance (RC) included with all rentals
  • Third-party liability coverage as required by Moroccan law
  • Theft and fire protection with proper documentation
  • Mechanical breakdown support within service area

Not Covered:

  • Rider negligence or intentional damage
  • Damage from prohibited activities (stunts, racing)
  • Personal belongings or equipment not provided by GSLine Tours
  • Medical expenses or personal injury (separate travel insurance recommended)

Cancellation Policy

All bookings are final with no free cancellation. In case of emergency or exceptional circumstances, please contact us to discuss possible solutions.

Contact Information

For questions about these terms or rental services, contact us:

GSLine Tours
Marrakech, Morocco
+212 6 61 20 84 81
info@gslinetours.com
Available 24/7

These terms constitute the complete agreement between you and GSLine Tours. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. GSLine Tours reserves the right to modify these terms at any time with notice.