Privacy Policy | GSLine Tours - BMW Motorcycle Rental Morocco

Privacy Policy

Last updated: December 2024

At GSLine Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our motorcycle rental services.

Information We Collect

We collect information to provide you with the best motorcycle rental experience

Personal Information

Name, email address, phone number, country of residence, and age for license verification

Documentation

Valid motorcycle license, passport or ID copy for rental requirements and security verification

Rental Details

Rental dates, motorcycle preferences, add-on selections, and special requests

Location Data

Pickup and drop-off locations, delivery addresses for out of Marrakech service

How We Use Your Information

Your data helps us deliver exceptional service and ensure safety

  • Process and manage your motorcycle rental reservations
  • Verify licensing requirements and rental eligibility
  • Provide customer support and communicate rental details
  • Arrange pickup/drop-off services and delivery logistics
  • Process payments and maintain financial records
  • Ensure motorcycle security and prevent theft or misuse
  • Improve our services and customer experience
  • Comply with legal requirements and insurance obligations

Information Sharing

We share information only when necessary for service delivery and legal compliance

Service Partners

Insurance companies for coverage verification and claims processing

Legal Authorities

Moroccan authorities when required by law or for safety investigations

Emergency Services

Medical or emergency services in case of accidents or incidents

Payment Processors

Secure payment platforms for transaction processing

Data Security

We implement robust security measures to protect your information

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Staff training on data protection
  • Compliance with international privacy standards

Your Rights

You have control over your personal information

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Restriction: Limit how we process your information
  • Portability: Receive your data in a transferable format
  • Objection: Opt-out of certain data processing activities

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings in your browser.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Rental records are kept for 7 years for insurance and legal purposes.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

GSLine Tours
Marrakech, Morocco
+212 6 61 20 84 81
privacy@gslinetours.com
Available 24/7